FAQs

Where can I see your collections?

You can see our collections on line at www.barkerandbarker.co.uk, by visiting one of our stockists ( see our website for details) or our main showroom. We also are frequently featured in the press and at exhibitions and our collections are often showcased there.

Do you have a catalogue?

We do not have one catalogue for all our collections but frequently produce catalogues and brochures illustrating our collections. At the moment we have a catalogue for our Serenity Fabrics and Wallpapers and for our Premier collection of fabrics. Please contact us if you would like copies.

How do I order a swatch?

You can order a swatch or swatches online, via one of our stockists or by contacting us directly. Swatches are sent free of charge.

How do I order fabric or wallpaper from you?

You can order fabric or wallpapers by contacting us via our website, by calling or emailing us, via a stockist or by visiting our showroom

Are there specific hanging instructions for wallpapers?

Yes.

Inspect each roll.

Before cutting and hanging our wallpapers ensure that all rolls have the same batch reference, are in good condition with no variation in shade and no other faults are present. Make sure you have enough rolls to complete the job!

Examination before hanging is your responsibility. No claim will be accepted after wallpapers have been cut and hung for defects that were apparent at the time of hanging.

Preparation

Walls should be clean, dry and even. Old wallpaper and loose paint should be removed. Painted surfaces should be roughened with sandpaper. Absorbant surfaces should be prepared with an oil based primer. New plaster should be dry.

Be careful if there are high levels of alkaline in the walls and consider use of an alkaline resistant primer.

We always recommend you cross line the walls using a good quality lining paper

Pasting and Hanging

Our wallpapers are “paste the wall” products. Please paste the wall and not the paper. Use a Premium Quality Tub Adhesive which is solvent free and fungicide protected. Do not use self mix adhesives, all purpose adhesives or heavy duty pastes.

Paste will damage the surface of the wallpapers and we will not accept any responsibility for damage caused by paste.

Can I use your fabrics for upholstery?

Some of our silk based fabrics are not suitable for upholstery. Our fabrics that are suitable are:-

Charlbury Double Plains (Martindale 20,000), Quinton Square Textured (Martindale 20,000), Woodstock Tiny Herringbone ( Martindale 13,000), Armscote Linen Stripe ( Martindale 30,000), Serenity (Martindale 20,000) and many of our Europa and Premier fabrics. See the relevant Fabric on our website for recommended usage.

Where is your main showroom and how do I get there?

Our main show room is at Unit 9, Valley Court, Lower Road, Croydon Nr Royston, Herts. SG8 0HF. We can be found off the B1042 roughly 1 .5 miles west from the village of Wimpole on the A603.

Where is your fabric and wallpapers made?

All our Fabrics and Wallpapers are made in England.

Can I return fabric or wallpaper I have purchased?

Please see our Terms and Conditions for our policy on returns. Broadly unless faulty we will not accept cut fabric to be returned but within certain time limits will accept wallpaper roles provided the rolls have not been opened and are returned in a satisfactory condition.

What do you charge for delivery?

Yes. We will let you know the delivery charge at the time you place your order.

How do I enquire about becoming a stockist?

You can contact us via our website or directly by email to enquiries@barkerandbarker.co.uk or by phone

Do you offer trade accounts for designers and architects?

Yes on application.

How do I find my nearest stockist?

All our stockists are detailed on our website. See our stockists here.

Do you recommend using lining paper with your wallpapers?

Yes. See above for detailed instructions.

Can I purchase fabric and wallpaper directly from your website?

You can place an order to us through our website or to use directly but we do not contract with you via our website.

How long does it take to deliver wallpapers?

We generally keep good stock levels of our wallpapers which can therefore normally be delivered immediately. Please contact us for a detailed assessment on delivery times.

How long does it take to deliver fabrics?

Delivery times depend on stock levels. We generally have good stock levels for our Serenity Checks and Stripes which can therefore be delivered immediately. Otherwise if we do not have the amount you require in stock we will purchase from our suppliers but delivery still only takes roughly 4-6 weeks. Please contact us for a detailed assessment on delivery times.

Do you offer a curtain making service?

Yes.

What sample sizes are available?

We aim to provide swatches that are of a sufficient size to enable you to see the entirety of the pattern repeat.

Will your fabric and wallpaper colours be an exact match?

Wallpapers from the same batch will be an exact colour match but otherwise given natural products there may be very small variations in colours.

Will your fabric and wallpaper colours exactly match the colours on your website?

Given natural products there may be slight variations on colours.